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Christmas Opening Hours 2023 – Council Services

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Wokingham Borough Council has announced its office opening hours for the Christmas and New Year period.

DateShute End offices
Friday 22 December9am to 3pm
Saturday 23 DecemberClosed
Sunday 24 DecemberClosed
Monday 25 December (Christmas Day)Closed
Tuesday 26 December (Boxing Day)Closed
Wednesday 27 December9am to 5pm
Thursday 28 December9am to 5pm
Friday 29 December9am to 3pm
Saturday 30 DecemberClosed
Sunday 31 December (New Year’s Eve)Closed
Monday 1 January (New Year’s Day)Closed
Tuesday 2 January9am to 5pm
Wednesday 3 January9am to 5pm

You can report a problem to us during the festive period via our website, including missed collections or an emergency incident. The emergency out-of-hours telephone number during this period is (0800) 212 111. Social services emergencies out-of-hours telephone number is 01344 351999.

The telephone number for reporting out-of-hours repairs to council properties is (0800) 515 287 for general repairs. Calls will be managed by the council’s out-of-hours call centre and passed to the appropriate contractor. The number for heating repairs is (0800) 389 8789 and this number is only available during office hours.

In a mental health emergency, please call 999. If it is urgent but not an emergency, the Berkshire Healthcare NHS Foundation Trust Crisis Resolution Home Treatment Team is available 24 hours a day, seven days a week and can provide advice, assessment and support for all ages and conditions to help you avoid going into hospital. For help, call (0800) 1299999.

Waste and recycling

To give our crews a well-deserved break, the regular waste and recycling collection dates in Wokingham Borough will be adjusted temporarily during the Christmas and New Year period. Residents are urged to check the revised collection schedule on the council’s website before putting out their waste and recycling during this time.

In addition, our crews will be working on three Saturdays (30 December, 6 January and 13 January) and having an earlier start at 5.30am. Residents are advised to put out their waste the night before to avoid being missed.

Normal collection dayAdjusted collection day
Week one
Monday 25 DecemberWednesday 27 December
Tuesday 26 DecemberThursday 28 December
Wednesday 27 DecemberFriday 29 December
Thursday 28 DecemberSaturday 30 December
Friday 29 DecemberTuesday 2 January
Week two
Monday 1 JanuaryWednesday 3 January
Tuesday 2 JanuaryThursday 4 January
Wednesday 3 JanuaryFriday 5 January
Thursday 4 JanuarySaturday 6 January
Friday 5 JanuaryMonday 8 January
Week three
Monday 8 JanuaryTuesday 9 January
Tuesday 9 JanuaryWednesday 10 January
Wednesday 10 JanuaryThursday 11 January
Thursday 11 JanuaryFriday 12 January
Friday 12 JanuarySaturday 13 January

Christmas Opening Hours 2023 –Libraries

Wokingham, Lower Earley and Twyford libraries will all be closed on bank holidays. Woodley Library will be closed on bank holidays, as well as Sunday 24 and Sunday 31 December. All other libraries will be closed from Sunday 24 December to Monday 1 January, except for Finchampstead Library, which will be closed from Saturday 23 December to Monday 1 January.

During the rest of the festive period, libraries will be open during normal branch hours. Ebooks, newspapers, magazines and music streaming will be available via the council’s website. Further details on opening times and other library services can be found on the council’s website.